Josh D’Amaro Discusses Balancing Legacy and Innovation as Disney’s Parks Chief: “I’m Ready for What Lies Ahead”
Josh D’Amaro Takes the Reins as Disney CEO
On Tuesday, Josh D’Amaro was officially named the next CEO of Disney, a role that marks a significant transition for the iconic entertainment company. While he kept a low profile on his first day, D’Amaro appeared on ABC’s World News Tonight with outgoing CEO Bob Iger to discuss his new position, the integration of artificial intelligence, and his collaboration with Dana Walden.
In the interview, D’Amaro shared insights into balancing legacy and innovation within such a historic organization. “I’ve had the great benefit and the great honor of working with Bob for all of those years,” he said. “I’ve watched probably the best of the best balance those two things. As Bob talks about being close to the fans and the guests, this is something that’s important to me.” He emphasized the profound connection families have with the Disney brand, expressing his commitment to honoring that legacy while pushing forward with innovative ideas.
D’Amaro stated his readiness for the challenges ahead, telling Muir, “I think I’m ready for that challenge.”
The interview also showcased the physical similarities between D’Amaro and Iger, as both sported salt and pepper hair, dark jackets, and white shirts. Notably, they share the same birthday, February 10.
D’Amaro highlighted the importance of risk-taking within Disney’s culture, pointing to the upcoming theme park in Abu Dhabi as a prime example. He regards AI as an essential tool but insists that it should always complement human creativity. “Disney is so special because of how creative we are and human beings that are generating that creativity. That never gets replaced,” he stated. He expressed excitement about the current intersection of technology and creativity at Disney.
Discussing his leadership team, he praised Dana Walden, who will serve as president and chief creative officer, calling her “an incredibly powerful executive” with extensive experience and exceptional creativity.
D’Amaro, born in 1971 as Walt Disney World opened in Orlando, grew up in Massachusetts with aspirations of becoming a sculptor. After studying at Skidmore College, he transferred to Georgetown University for business administration and marketing. He joined Disneyland in 1998 and climbed the ranks to become chairman of Disney’s Parks & Experiences division, a crucial area that contributed 40% of the company’s total revenue.
The division faced challenges, particularly during the COVID-19 pandemic, and recent earnings calls indicated softer international visitation. Nonetheless, D’Amaro leads a segment that has consistently been a financial pillar for Disney as other areas, like linear television, experience declines.
Reflecting on his career path, D’Amaro recounted his youthful ambition to be an artist, stating, “In my head, I was going to be an artist … I realized I didn’t know what the hell I was going to do when I got out.” He advises his children to embrace opportunities that feel unfamiliar, emphasizing the importance of exploration and taking calculated risks.
D’Amaro currently manages 185,000 Cast Members across 12 theme parks and 57 resort hotels worldwide. His ambitious plans include the new theme park in Abu Dhabi, ongoing expansion of Disney’s cruise fleet, and a focus on Disney Consumer Products.
Although D’Amaro may not have established Hollywood connections yet, his impactful presence has been felt at high-profile events, such as last year’s SXSW, where he discussed the synergy between film and theme park experiences.
At home, D’Amaro resides near Disneyland Resort with his wife, Susan, and their children. He has already begun working from Disney’s Burbank headquarters.
As D’Amaro steps into this role, the board has chosen to avoid a co-CEO structure to foster clarity in leadership. He will collaborate closely with Walden, whose strong ties to the creative community will be instrumental in advancing Disney’s vision.
Notably, D’Amaro’s promotion follows a turbulent period for the company. His predecessor, Bob Chapek, faced significant scrutiny for his management and was let go in late 2022, paving the way for Iger’s return and D’Amaro’s ascent.
Gorman indicated that D’Amaro has been a meticulously vetted choice, stressing the importance of strategy and the capacity to assess Disney’s current standing in the industry. “You’re looking for somebody to make an honest assessment and think clearly about where we are,” he remarked.
With Disney’s Experiences accounting for approximately $205 billion of the company’s enterprise value, D’Amaro’s leadership is poised to play a pivotal role in steering the company through evolving market dynamics.
Disney, under D’Amaro’s direction, will continue expanding its portfolio with ambitious projects, including new areas inspired by beloved franchises and major investments in the theme parks sector. With a focus on creativity and innovation, D’Amaro’s leadership will influence the future trajectory of Disney as it embraces both tradition and transformation.
