Customer Shares Surprising Thoughts on Chrissy’s Viral Hair Transformation and $4,000 Appointment
Zoey Taft opens up about her experience at viral hairstylist Chrissy Rasmussen’s salon.
Credit :
Zoey Taft/TikTok; Chrissy Ellingson Rasmussen/Facebook
### Controversy Arises Over TikTok User’s Experience at Hairstylist Chrissy Rasmussen’s Salon
Chrissy Rasmussen, widely known as Hair by Chrissy on social media, faces backlash after TikTok user @notfamous808 claimed her $4,216 hair appointment lacked the expected level of service from the stylist. The video, which went viral, criticized the minimal interaction with Rasmussen, raising questions about the salon’s service standards and advertising practices.
The viral TikTok review drew attention in the online community, prompting clients to share similar experiences and concerns. In a follow-up, Rasmussen reportedly responded with lighthearted content and merchandise to mock the criticism.
Zoey Taft, a 25-year-old nurse from Los Angeles, experienced a similar situation at Habit Salon, where she paid over $4,000 for hair services in September, after being a fan of Rasmussen for five years.
In her TikTok review posted on November 14, Taft detailed her experience, emphasizing that she was fully aware of the financial commitment she was making. The $4,000 total encompassed a $2,193 extension installation, an $895 highlight service, and $912 for eight extension styles. Although she did not incur the nearly $3,000 fee for a “Chrissy service” suggested by @notfamous808, she felt her investment warranted personal interaction with the renowned stylist.
Habit Salon’s terms and conditions indicate that both Rasmussen and her assistants work collaboratively on client hair but do not allow clients to book appointments specifically with Rasmussen, as she is not listed among the stylist options.
Taft recounted receiving only a brief greeting from Rasmussen, while a stylist and two assistants tended to her for six hours. She speculated that Rasmussen’s absence was due to filming TikTok content with other clients.
Taft described her salon experience as “overwhelming,” attributed to the extensive filming equipment present and the numerous people creating content. Despite praising the hair team as kind and skilled, she felt the overall service lacked a personal touch.
Reflecting on the experience, Taft noted that the stylists frequently moved between stations, making her service feel rushed. Though she admitted to being pleased with her final results, she stated she would not return for maintenance.
Furthermore, Taft expressed disappointment over Rasmussen’s non-engagement with her feedback. “I thought to myself, this just simply isn’t right to portray that you are the one doing everyone’s hair when in my experience that certainly was not the case,” she remarked.
As the salon’s popularity surges, Taft’s experience raises ongoing discussions about customer expectations and the realities of booking high-profile stylists in a viral social media landscape.
